Where do you ship from?
We work with international fulfilment partners, so some products may ship from outside your country.
How can I track my order?
When tracking is available, shipping details are sent after your order is dispatched. Tracking can take time to begin showing movement.
Can I change my shipping address?
Contact us as soon as possible after ordering. We will try to help, but changes cannot be guaranteed once fulfilment has started.
How do I choose the right option or size?
Please review the product options and sizing information on the product page before ordering. If you are unsure, contact us before checkout.
What if my item arrives damaged or incorrect?
Contact us with your order number and clear photos of the item and packaging. We will review the issue and provide the next steps.
How do returns work?
Please contact us before sending anything back. We will confirm whether the item is eligible and provide the correct return instructions.
How do I contact Homeleb?
Visit our Contact page and send us a message. If your question is about an existing order, include your order number.