We work with international fulfilment partners so some orders may ship from outside your country.
Order processing
Once your order is confirmed, it is prepared for dispatch. When tracking is available, you will receive shipping information so you can follow the delivery.
Delivery
Delivery timing can vary by destination, carrier, product and customs processing. Please review any delivery estimate shown during checkout or in your order confirmation.
Tracking
Tracking updates can take time to appear after a parcel is dispatched. If your tracking has not updated for several days, contact us with your order number and we will help you check the shipment.
Address changes
Please check your shipping address carefully before completing your order. If you notice an error, contact us as soon as possible. We cannot guarantee changes after an order has entered fulfilment.
Customs and local charges
Depending on the destination, local taxes, duties or customs requirements may apply. These are determined by local authorities and may be collected separately where applicable.